One8 Solutions, we recognize that when you need support you need it immediately. You never want to hear "We'll get there when we can," when your business data is on the line.

For this reason, we offer two availability options. You can use either one or a combination of both:

On-site support: We are happy to provide staff members to work with you on location. We can arrange for them to be available on a project basis while configuring a new or updated system, or we can schedule them to be with you on a regular basis for a given number of hours each week.

Remote Access: One8 Solutions makes full use high-speed communications so that we can resolve your questions or problems. Our help desk staff can log into your system via the Web and quickly and securely see everything you see on-screen. We're able to diagnose and repair problems as if we were on-site.

Many of our customers take advantage of both options. At times, there's nothing better than a face-to-face conversation about a particular issue. On other occasions, the instant accessibility that we can provide over the Web is just what you need.