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John Brakey

With over 18 years at Intuit, John Brakey brings deep expertise and a passion for helping small to midsized businesses streamline their payroll and workforce management operations. As a Staff Payroll Development Manager within the QuickBooks Solution Provider (QSP) Program, John collaborates directly with referral and resale partners—like One 8 Solutions—to deliver smart, tailored payroll solutions that drive efficiency and growth.

For the past 8+ years, John has specialized in payroll and workforce solutions, combining strategic consultation with hands-on support. He hosts educational webinars for QSP partners, empowering firms with the knowledge and confidence to recommend, implement, and support Intuit’s robust payroll offerings.

John consults with small businesses through a partner referral model, diving deep into their workflows and challenges to recommend the best-fit solutions within the Intuit payroll ecosystem. He also acts as a liaison across multiple internal teams—from onboarding and risk to product development—ensuring a smooth and satisfying client experience from discovery to first-time use.

At the heart of his work is a commitment to improving the customer journey and helping shape Intuit’s online payroll products based on real-world feedback.