Tracy MacLachlan might seem like a familiar face, having previously worked with One 8 Solutions, and we are thrilled to welcome her back to the team as our Assessment and Onboarding Specialist. In her role, Tracy will be responsible for guiding our Assessment process for new clients and ensuring a smooth and efficient Onboarding experience.
Originally from Connecticut, now residing in Texas, Tracy brings over 25 years of experience in project, data, operations management, and a wealth of other experience to the role. She has successfully owned Massage Therapy and Home Improvement businesses, has worked in multiple industries, currently holds a Massage Therapy License, a CDL-A License and previously held a PMP Certification.
Known for her attention to detail, drive, and problem-solving abilities, Tracy is passionate about delivering top-tier customer service and creating seamless transitions for our clients and is looking forward to helping grow the business by enhancing client satisfaction and contributing to the overall success of One 8 Solutions. She aims to ensure that every client begins their journey with us with confidence and clarity, setting the stage for long-term partnerships.
