Skip to main content
QuickBooks Product Updates & News Articles

New! QuickBooks® Online Payroll Elite

By March 3, 2021September 7th, 2023No Comments

All ProAdvisors® and accounting professionals who use QuickBooks® Online Payroll will have access to our new top-of-the-line payroll solution for free: Welcome to the Elite experience. We’ve added powerful features to help firms in their day-to-day business operations.

Simply log in to QuickBooks Online Accountant and go to the Workers tab to check it out!Here are a few things to explore.

Compare and set up health benefits for your team1

You can get health benefits for your team and have the deductions automatically added at payroll. You can compare benefit plans and choose one based on what’s important for you. Once you’ve chosen a plan, you’ll fill in a one-page application, invite your employees to enroll, and upload a few company documents. We will show you how to find those documents in the enrollment process.

Personal HR Advisor2

Get access to a personal HR Advisor. You can consult with certified human resource advisors by phone or online, powered by Mammoth. This includes receiving professional guidance on critical HR issues, as well as custom handbooks and policies created just for you.

Get your HR questions answered2

With the new QuickBooks HR support center, you’ll find guides for hiring and onboarding, termination and onboarding template letters, sample job descriptions, and information on federal and state tax laws.

Get your employees to track their own time3

Instead of manually entering time cards, your employees can clock in or out, anywhere, using their phone or computer. Geofencing alerts workers to clock in or out when entering or leaving the job site. An activity feed lets team members add and view notes, photos, and project updates from anywhere. GPS tracking makes it easy to see who’s working where, at a glance. Once it comes time to run payroll, you can review, edit, and approve employee hours right inside QuickBooks.

Tax penalty protection4

Should you receive an IRS penalty, we’ll pay all penalty fees and interest up to $25,000/year. Our Tax Resolution team will represent you. and help resolve any payroll tax or filing issues with the IRS. To qualify for Tax Penalty Protection, Automated Taxes and Forms must be enabled.

Professional payroll setup, done for you5

With QuickBooks Online Payroll Elite, you get peace of mind knowing an expert will take care of your payroll setup. Our U.S.-based specialists can answer any questions you may have, via phone, and help get your business’ payroll setup right. If you’re switching from another provider, we’ll ensure your data is transferred correctly and you’re ready to take care of business.

Expert support6

Our U.S.-based payroll support experts available via phone or chat to provide you with step-by-step help, troubleshooting assistance, tips, and resources. We also provide callback support, which means you’ll get answers on your time without having to wait on hold.

Set up your Auto Payroll7

If your firm only has salaried employees on direct deposit, your setup is complete, you have no holds on the account, and you have run your first payroll, you can run payroll automatically without you even logging in. Once you set up your Auto Payroll, you’ll be able to approve and, if needed, update your paychecks before they’re sent. If you need to pay an employee with a paper check or with an off-schedule payroll, you can pause Auto Payroll for a pay period and pay your employee manually. Auto Payroll will start again with your next pay run.

Reminder: Your clients who are directly billed by Intuit® (bill my client) may upgrade, manage, or cancel their subscription at any time by visiting Account and Settings and selecting Billing & Subscriptions.

You may upgrade, manage or cancel subscriptions under the Wholesale Billing (bill my firm) option at any time by visiting Your Company and selecting Your Account. You can see more information on how to successfully transfer the billing to your client here.

Same-day direct deposits8

When you run payroll before 7:00 a.m. PT, employees will receive their paychecks the same business day.

Features details

1Health benefits for your team: Powered by SimplyInsured and require acceptance of SimplyInsured’s privacy policy and Terms of Service. Additional fees will apply. SimplyInsured does not offer insurance in HI, VT, and DC. Insurance coverage eligibility is not guaranteed, and dependent solely on the rules of insurance carrier. The insurance carrier has sole and final discretion as to the eligibility for health insurance products.

2HR support center: Provided by experts at Mammoth, Inc. See Mammoth’s privacy policy and Terms of Use. HR Support Center available only to QuickBooks Online Premium and Elite subscriptions. HR Advisor support only available in QuickBooks Online Payroll Elite. HR support is not available to accountants who are calling on behalf of their clients

3QuickBooks Time integration: Additional fees may apply. Time tracking included in the QuickBooks Online Payroll Premium and Elite subscription services. Features vary. The QuickBooks Time mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Time access is included with your QuickBooks Online Payroll Premium and Elite subscription at no additional cost. Data access is subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.

4Tax-Penalty Free Guarantee: If you receive a tax notice and send it to us within 15-days of the tax notice we will cover the payroll tax penalty, up to $25,000. Additional conditions and restrictions apply. See more information about the guarantee here:

5Elite Onboarding is available to QuickBooks Online Payroll Elite users only. Phone and messaging support is included with your paid subscription to QuickBooks Online Payroll. Phone support is available Monday through Friday 6AM – 6PM PT. Your subscription must be current. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.

6Expert Support: Phone and messaging support is included with your paid subscription to QuickBooks Online Payroll. U.S.-based support is available Monday through Friday 6AM – 6PM PT. Your subscription must be current. Intuit reserves the right to limit the length of the call. Terms conditions, features, pricing, service and support are subject to change without notice.

7Auto Payroll: Available if set up for employees and the company are complete, all employees are salaried employees, all employees are set up on direct deposit, bank verification, e-services is enabled, all employees are located in the same state and the company is not a multi-state company, and the account has not been on hold in the last 6 months.

8Same-day direct deposit: Available to QuickBooks Online Payroll Premium and Elite users. Payroll processed before 7AM PST shall arrive the same business day (excluding weekends and holidays). Requires setup of direct deposit and bank verification. Same-day direct deposit may be subject to eligibility criteria. Deposit delays may vary because of third party delays, risk reviews, or issues beyond Intuit’s control. Same-day direct deposit available only for employees.  

Original article from the Firm of the Future Blog.

To learn more on QuickBooks Payroll — or to discover which QuickBooks® version is best for you, Schedule Time with Jonathan, or call (617) 332-8522