QuickBooks Desktop is planning to stop selling several products to U.S. new subscribers after July 31, 2024. Here are some top questions you may have regarding this change.
Q: What products will Intuit no longer be selling and what is the effective date?
Intuit has made a decision that after July 31, 2024, we will no longer sell new subscriptions of the following products:
- QuickBooks Desktop Pro Plus
- QuickBooks Desktop Premier Plus
- QuickBooks Desktop Mac Plus
- QuickBooks Desktop Enhanced Payroll
Existing subscribers are not impacted by this change. Existing QuickBooks Desktop Plus and Desktop Payroll subscribers can continue to renew their subscriptions after July 31, 2024.* We will continue to provide security updates, product updates, and support for existing subscribers.
QuickBooks Desktop Enterprise products are also not impacted by this change, and customers can continue to purchase Enterprise subscriptions after July 31, 2024.
Q: What regions are affected by this stop sell?
This stop sell applies to the United States only.
Q: Are QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, and Desktop Enhanced Payroll going to be discontinued (sunset)?
QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, and Desktop Enhanced Payroll will not be discontinued at this time. This is a stop sell only for new purchases, not a discontinuation (sunset) of this product line.
Existing subscribers of these products can continue to renew their subscriptions after July 31, 2024.* The stop sell only impacts new purchases by accountants and their clients. We will continue to provide security updates, product updates, and support for existing subscribers.
Q: Can a new customer buy these products before July 31, 2024 and continue to renew?
Yes, any customer who has purchased a QuickBooks Desktop Plus or Enhanced Payroll subscription prior to July 31, 2024, will be able to continue to renew after July 31, 2024.*
Q: How does this stop sell impact my ability to serve my clients?
Accountants will be able to continue to serve their clients on the latest supported versions of QuickBooks Desktop.
As such, accountants can continue purchasing new subscriptions of QuickBooks Desktop Core Accountant Software (ProAdvisor Program Premier Plus, ProAdvisor Program Enterprise, and Standalone QuickBooks Desktop Accountant Edition) after the stop sell date of July 31, 2024, but these products will only be available for sale upon request in the Accountant Sales Channel, which can be reached at 844-437-2620.
Q: How do I or my clients purchase QuickBooks Desktop Plus or Desktop Enhanced Payroll before the cut off date?
To purchase QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, or Desktop Enhanced Payroll prior to July 31, 2024, please contact Accountant Sales at 844-437-2620.
Q: Is QuickBooks Enterprise affected by this change?
No. QuickBooks Enterprise is not affected by this stop sell. New Enterprise customers and Accountants can continue to purchase QuickBooks Enterprise subscriptions from Accountant Sales and online after July 31, 2024. Existing Enterprise customers are also not affected by this stop sell and can continue to renew their subscriptions on their renewal dates.
Q: Are there plans to stop selling QuickBooks Desktop Premier ProAdvisor Program Bundles, or QuickBooks Desktop Accountant products?
No. We will continue to sell QuickBooks Desktop Accountant and ProAdvisor Bundles to accountants via our Accountant Sales, which can be reached at 844-437-2620.
Q: When will my clients be notified?
We plan to make this announcement to existing QuickBooks Desktop customers in February 2024.
Q: What are the best accounting software options for my clients to purchase after the stop sell date of July 31, 2024?
We encourage you to consider QuickBooks Online because we have continued to innovate and improve on it. There are products that meet the needs of every client, from the simplest to the most complex. Additionally, all future innovation will happen in QuickBooks Online.
For customers wishing to purchase QuickBooks Desktop software after July 31, 2024, QuickBooks Enterprise will be our Desktop accounting solution. Learn more here.
Based on accountant feedback, we’re releasing QuickBooks Ledger, designed specifically for year-end, tax-only, and low-transaction clients. This accountant only product is currently $10/month per subscription.*
Q: What are the best Payroll options for my QuickBooks Desktop clients to purchase after the stop sell date of July 31, 2024?
For clients who prefer a fully-integrated payroll solution, QuickBooks Enterprise offers multiple software packages with payroll included. Alternatively, clients who prefer payroll services that go beyond issuing paychecks, QuickBooks Online Payroll is available to all Desktop clients and offers big business benefits on a small business budget, including automated tax management, time tracking, HR support, health insurance, 401K plans, and more.
Q: Where can I learn more about migrating my clients files? How can I migrate my clients from QuickBooks Desktop to QuickBooks Online?
QuickBooks Online provides many great benefits over desktop, such as remote access, enhanced flexibility, and real-time collaboration. Migration from QuickBooks Desktop to QuickBooks Online is easier than ever. We now have an improved migration process that helps your clients discover the flexibility of QuickBooks Online faster. No need to start over again; just move your desktop file to a QuickBooks Online company file.
Use our accountant migration resources and this new tactical guide to migration developed for accountants by accountants to do it yourself. Or leverage our migration experts who are ready to migrate your clients’ QuickBooks Desktop data to QuickBooks Online for free. Call us at 888-241-3279 for a personalized migration consultation.
Q: My clients are not yet ready for QuickBooks Online. How can I move them to QuickBooks Enterprise?
QuickBooks Enterprise continues to be a great choice for businesses with inventory who are looking for enhanced visibility and control to help power their growing business. Learn more about how to upgrade to Enterprise.
Q: What happens if my client is currently on an unsupported version of QuickBooks Desktop?
It’s important to remain on an active, supported version of QuickBooks Desktop; otherwise, your clients won’t have access to live technical support if they run into problems or try to access any of the other Intuit add-on services that can be integrated with QuickBooks Desktop. This includes QuickBooks Desktop Payroll, QuickBooks Desktop Payments, and online bank feeds. Unsupported versions also don’t receive the latest critical security patches and updates.
We encourage customers on standalone QuickBooks Desktop Pro, Premier, or Mac versions 2021 and older to consider moving to QuickBooks Online for more efficient workflows and the flexibility to work from anywhere—so you and your clients can spend less time at the office and get more done. For customers not yet ready to move to QuickBooks Online, we encourage them to purchase a QuickBooks Desktop Plus subscription prior to the stop sell date of July 31, 2024.*
*Availability, terms, conditions, pricing, special features, and service and support options subject to change without notice.
Original article from the Firm of the Future Blog